Terms of Use

By using this website, you agree to follow and be bound by these terms of use and agree to comply with all applicable laws and regulations. It is your responsibility to review these Terms of Use periodically, and if at any time you find these Terms of Use unacceptable or if you do not agree to these terms of use, please do not use this Site. We may revise these terms of use at any time without notice to you. If you have any questions about these terms of use, please contact us. YOU AGREE THAT BY USING THIS SERVICE YOU ARE AT LEAST 18 YEARS OF AGE AND YOU ARE LEGALLY ABLE TO ENTER INTO CONTRACT. Please also refer to Delaware State Housing Authority's Privacy Policy, Terms of Service and Disclaimers, which are each incorporated by reference herein.

The Delaware State Housing Authority (DSHA) provides an online portal to provide an automated software solution to eligible individuals who choose to apply for aid through its programs. The DSHA strives to keep its documents accurate, current and up-to-date. However, due to possible changes in the law providing the funding for its programs, the DSHA cannot guarantee that all the information on the site is completely current and will update the information as program changes occur. This site is not intended to create any agent or representative relationship, and by using the site, no agent or representative relationship will be created with the DSHA.

When you access certain portions of the DSHA website or service, you must complete the registration process by providing the complete and accurate information requested on the registration form. You will also be asked to provide a password. You are entirely responsible for maintaining the confidentiality of your password. You may not use the account, username, or password of someone else at any time. You agree to notify the DSHA immediately of any unauthorized use of your account, username or password. The DSHA shall not be liable for any loss that you incur as a result of someone else using your password, either with or without your knowledge. You may be held liable for any losses incurred by the DSHA, its affiliates, officers, directors, employees, consultants, agents, and representatives due to someone else's use of your account or password.

Privacy Policy - The DSHA is committed to your right to privacy and takes your privacy seriously. We have very strict privacy policies and we strive to keep your personal and financial information secure. Please note that this Privacy Policy only applies to the DSHA website and not to any other websites that you may access from the Site, each of which may have privacy policies that are materially distinct from this Privacy Policy. This Privacy Policy covers the DSHA’s treatment of personally identifiable information that the DSHA collects when you are on the DSHA site, and when you use the DSHA’s services. We pledge to hold all information you provide to us in absolute privacy except as otherwise stated herein. Only authorized agents of the DSHA, Third Parties assisting the DSHA in reviewing our applications, and the Landlord or utility companies listed in a Third-Party Authorization may access your information.

Ownership - This Site is owned and operated by the DSHA. All rights, title and interest in and to the materials provided on this Site, including but not limited to information, documents, logos, graphics, sounds, and images (the "Materials") are owned either by the DSHA or by its respective third party authors, developers, or vendors ("Third Party Providers"). Except as otherwise expressly provided by DSHA, none of the Materials may be copied, reproduced, republished, downloaded, uploaded, posted, displayed, transmitted, or distributed in any way and nothing on this Site shall be construed to confer any license under any of DSHA's intellectual property rights, whether by estoppels, implication, or otherwise. DSHA does not sell, license, lease or otherwise provide any of the Materials other than those specifically identified as being provided by DSHA. Any rights not expressly granted herein are reserved by DSHA.

Limited Permission - The DSHA hereby grants you permission to download, view, copy and print the Materials on any single, stand-alone computer solely for your personal, informational, non-commercial use. Any unauthorized use of any Materials contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity and communications regulations and statutes.

Third Party Sites - This Site may contain links to Web sites controlled by parties other than DSHA (the "Third Party Sites"). DSHA works with a number of partners and affiliates whose sites are linked with DSHA. DSHA is not responsible for and does not endorse or accept any responsibility for the availability, the contents, the products, the services or the use of the Third Party Sites or any Web site accessed from a Third Party Site, or any changes or updates to such sites. DSHA makes no guarantees about the content or quality of the products or services provided by such sites. DSHA is not responsible for webcasting or any other form of transmission received from any Third-Party Site. DSHA is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by DSHA of the Third-Party Site. You acknowledge that you bear all risks associated with access to and use of content provided on Third Party Sites and agree that DSHA is not responsible for any loss or damage of any sort you may incur from dealing with a third party. You should contact the site administrator for the applicable Third-Party Site if you have any concerns regarding such links or the content located on a Third Party Site.

LIMITATION OF LIABILITY - IN NO EVENT SHALL DSHA, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE (INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, REVENUE, PROFITS, USE, DATA OR OTHER ECONOMIC ADVANTAGE), HOWEVER IT ARISES, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THIS SITE OR MATERIALS AVAILABLE FROM THIS SITE, EVEN IF DSHA HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Indemnification - You agree to defend, indemnify and hold harmless DSHA, its officers, directorsemployees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Site and the Materials.

Compliance with Intellectual Property Laws - When accessing DSHA website (the Site), you agree to obey the law and you agree to respect the intellectual property rights of others. Your use of the Service and the Site is at all times governed by and subject to laws regarding copyright, trademark and other intellectual property ownership. You agree not to upload, download, display, perform, transmit, or otherwise distribute any information or content in violation of any third party's copyrights, trademarks, or other intellectual property or proprietary rights. You agree to abide by laws regarding copyright ownership and use of intellectual property, and you shall be solely responsible for any violations of any relevant laws and for any infringements of third party rights caused by any Content you provide or transmit, or that is provided or transmitted using your User ID. DSHA has adopted a policy that provides for the immediate removal of any content, article or materials that have infringed upon the rights of DSHA or of a third party or that violate intellectual property rights generally. DSHA's policy is to remove such infringing content or materials and investigate such allegations immediately. If you believe that your copyright has been infringed, and you would like DSHA to remove the material in question, please contact us immediately.

Inappropriate Content - When accessing the DSHA website or using DSHA's services, you agree not to upload, download, display, perform, transmit, or otherwise distribute any Content that is (i) libelous, defamatory, obscene, pornographic, abusive, or threatening; (b) advocates or encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or foreign law or regulation; or (c) advertises or otherwise solicits funds or is a solicitation for goods or services. DSHA reserves the right to terminate or delete such material from its servers. DSHA will cooperate fully with any law enforcement officials or agencies in the investigation of any violation of these Terms of Use or of any applicable laws.

Compliance with Export Restrictions - You may not access, download, use or export the Site or Materials in violation of United States export laws or regulations, or in violation of any other applicable laws or regulations.

Governing Law - By using this Site, you expressly agree that your rights and obligations shall be governed by and interpreted in accordance with the laws of the State of DE, excluding its choice of law rules. Any legal action or proceeding relating to your access to or use of the Site or Materials shall be instituted in a state or federal court in DE. You and DSHA agree exclusively and irrevocably to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.

Copyrights & Trademarks - All Site design, text, graphics, the selection and arrangement thereof, Copyright © 2020 - 2021, Delaware State Housing Authority ALL RIGHTS RESERVED. Delaware State Housing Authority, all images and text, and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of Delaware State Housing Authority. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.

Access - DSHA grants the user a limited right to access the questionnaire related to the specific product. This access right will be in place until either of the following events occurs ("access period"): a) 180 days elapse following the day the user accesses DSHA’s Site, or b) the user submits the product questionnaire for processing and approved assistance is received. Upon the termination of the access period, any and all rights created for the user to access the questionnaire shall expire. If the access period lapses without submission of the product questionnaire for processing, DSHA has no further obligation to user including, but not limited to, providing access to the product questionnaire and delivering the product.

Authorization to share info - The DSHA agrees to maintain the confidentiality of user’s information; however, user authorizes the DSHA, its agents, and its affiliates to release/exchange information from user's application in order to assist in the review of program applications and to assist the user in pursuing utility shut-off, rental or eviction prevention options, or other services related to the program to wich you are applying. This information will be released only to those institutions, companies and agencies that the DSHA believes can provide utility shut-off, rental, eviction, or other assistance related to the program's goals. Examples of such entities include state and public agencies, real estate related service providers, public utilities, housing organizations, landlords, property managers, legal aid, and other nonprofit organizations. If necessary, information on file at another entity may also be released to the DSHA, its agents, and affiliates.

WARRANTY - THE SITE AND ALL MATERIALS PROVIDED ON THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, DSHA EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. DSHA MAKES NO WARRANTY THAT: (A) THE SITE OR THE MATERIALS WILL MEET YOUR REQUIREMENTS; (B) THE SITE OR THE MATERIALS WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE, OR ANY MATERIALS OFFERED THROUGH THE SITE, WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SITE OR IN RELIANCE ON THE MATERIALS WILL MEET YOUR EXPECTATIONS. ANY MATERIALS OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND AT YOUR OWN RISK. DSHA SHALL HAVE NO RESPONSIBILITY FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY CONTENT, MATERIALS, INFORMATION OR SOFTWARE.

Acknowledgement - BY USING DSHA'S SERVICES OR ACCESSING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND AGREE TO BE BOUND BY THEM.

Powered by Allita for Delaware State Housing Authority ©2020 — 2021.

Terms of Use Terms of Service & Disclaimers Privacy & Security